Its good to see everyone else catching up with the City fans in seeing how inept and corrupt UEFA are.
3 step protocol is like a substitute teacher trying to control the mong class with all the rebels in it that don't give a f**k. Devised in cloud cuckoo land.
Sure, you can't do much during a fixture apart from shut the game down and reschedule, but we act like that is the end of the world or something that is not possible. They should have walked off the pitch and forced UEFA's hand, but, here we are.
Punishments should be for them to not have home games, not behind closed doors games. Bulgaria (or any team doing this) should now have to play their next 2 or 3 home games away from home with none of their fans attending.
They do it again, increase that to 4 or 5 or kick them out of international competition for 2-4 years.
Obviously that is at international level.
At domestic level, do something similar, cancel 3 of their home games and schedule them to be played away from home, no away fans. When it starts hitting the clubs financially like that they'll soon clamp down on it themselves and have better security to remove those people from the crowd with long term bans.
You ain't gonna change the mindsets of the people doing it, racist means racist, so make the clubs/national organisations more culpable and it'll soon be stamped out.
I have no problem with what Chelsea did when they had those 3 or 4 gammony daily mail reading c*nts giving Sterling s**t and they gave them bans from the stadium, IIRC. I'd also like to see charges pressed against them (not sure if there were or not). You can't control what people do in the stadium, but you sure as f**k can come down on them like a tonne of bricks. If the action taken is suitable (nailing everyone involved and actions meeting the severity required), then organisations don't need to step in and deal with the club, but if they can't pinpoint culprits then the punishment falls on the clubs for not keeping their fans in line. Kiss goodbye to a few home games.